Responsible Entertainment
Our commitment to a safe, enjoyable and responsible entertainment environment.
Our Commitment
Aurora District is committed to providing a safe, welcoming and responsible environment for all guests. Our entertainment facilities are available exclusively on-site for adult guests aged 19+, and our staff receive training in responsible entertainment practices.
Age Restriction
The entertainment area is restricted to adults aged 19+ and over. Valid government-issued photo identification is required for entry.
Responsible Gaming
We encourage guests to approach entertainment as leisure, not as a source of income. Guests should only participate with amounts they are comfortable spending for entertainment purposes.
Self-Exclusion
If you feel that your relationship with gaming is becoming unhealthy, self-exclusion options are available. Our guest services team can provide confidential information about self-exclusion programmes. You may also contact the Ontario self-exclusion programme directly.
Signs That May Indicate a Concern
- Spending more time or money than intended on gaming activities
- Difficulty stopping or reducing gaming activity
- Using gaming as an escape from stress or personal difficulties
- Borrowing money or selling possessions to fund gaming
- Neglecting responsibilities, relationships or self-care
- Feeling anxious, irritable or restless when not gaming
Support Resources in Ontario
If gambling is a concern for you or someone you know, free, confidential support is available:
ConnexOntario: 1-866-531-2600
Website: connexontario.ca
Support is available 24 hours a day, 7 days a week.
Staff Training
Our entertainment team receives regular training in responsible gaming practices, including recognising signs of distress and providing appropriate support and referrals.
Play Responsibly
Gaming entertainment should be enjoyable. If it stops being fun, please reach out. Our team and the resources above are here to help.
Contact
For confidential support or questions about responsible entertainment, contact our guest services team at [email protected] or +1 (416) 555-0187.